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Frequently asked questions
How fast can a tow truck get to my location in Calgary?
At Full Pull Towing and Recovery, we aim to reach most Calgary locations within 20–30 minutes, depending on traffic, road conditions, and weather.
Do you offer 24/7 emergency service, including holidays?
Yes, Full Pull Towing and Recovery operates 24 hours a day, 7 days a week including weekends and holidays.
Do I need to stay with my vehicle until the driver arrives?
Not always. In many cases, we can arrange the tow over the phone if you provide the exact vehicle location and leave the keys in a safe, accessible place.
Which areas of Calgary and surrounding regions do you cover?
We provide towing and roadside assistance across Calgary, including NE, NW, SE, and SW communities, as well as nearby areas and major routes such as Deerfoot Trail, Stoney Trail, and Glenmore Trail.
How much does a standard tow cost in Calgary?
Tow prices depend on the vehicle type, towing distance, and situation. Full Pull Towing and Recovery provides upfront pricing before dispatch, with no hidden fees.
What payment methods do you accept?
We accept cash, major credit cards, debit cards, and e-transfer payments for your convenience.
Can I use my insurance or roadside assistance plan for the tow?
Yes, many customers use insurance or roadside assistance coverage. We can provide receipts for reimbursement, and direct billing may be available in certain cases.
What is the safest way to tow my All-Wheel Drive (AWD) vehicle?
For AWD and 4×4 vehicles, we typically recommend flatbed towing to keep all wheels off the ground and help prevent drivetrain damage.
Can you unlock my car if I’ve lost my keys?
Yes, Full Pull Towing and Recovery offers professional vehicle lockout services and can safely unlock most vehicles without causing damage.
Do you provide battery boosts or fuel delivery?
Yes, we offer a full range of roadside assistance services, including battery boosts, fuel delivery, tire changes, and emergency roadside support throughout Calgary.
